We currently ship in the continental United States, Alaska and Hawaii.

The shipping of unroasted green coffee beans to Hawaii and Puerto Rico is prohibited by the US and HI Departments of Agriculture.

We currently ship to the U.S, Canada, and select other countries. We ship to the US via USPS, and we offer both 3-7 day Ground Shipping and 1-3 day Priority Shipping. Internationally, we ship through UPS or FedEx.

Orders ship at the following rates for coffee: 

$100.00+: Free Shipping

Most orders are shipped 2-3 business days after your order date (please note this does not include time in transit.) Ground shipping takes approximately 5-8 business days from the time of processing the order. Faster options are available for an additional cost.

Once your order ships, you will receive an email notification with tracking information.

We offer free USPS shipping for orders $100 and above in the US only. Free shipping offers and minimums always subject to change.

At Golden Cava, we strive to ensure the complete satisfaction of our clients. We offer a full satisfaction guarantee on all coffeee orders.

If you aren’t happy with your coffee order for any reason, just contact our team so we can make it right. If you have questions about how to brew or if you are dissatisfied with your order for any reason, please contact our Customer Support team for assistance.

Due coffee being a perishable item, we do not accept returns on coffee. All coffee bags, coffee bundles, and pre-paid subscriptions are FINAL SALE.

We have a 30-day return policy on non-coffee related products not included in bundles or gift cards. To be eligible for a return, your item must be in the same condition that you received it, unused, unworn and with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You are responsible for the shipping cost. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@goldencava.com If your return is accepted, we’ll send you a return shipping label (shipping cost to return is on the customer), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We are so sorry about this. If your equipment has developed a fault or arrived damaged, please email us at returns@goldencava.com

Attach a video of your issue if it's a fault, or a photo if it's damaged and we reach out to you asap to get the issue resolved for you.

We have a 30-day return policy.

The best way to store your coffee is in a cool, dark place, right inside your bag – they’ve been carefully designed to keep your coffee at its best!

For more information on the dos and don’ts of storing coffee, read this article.

Direct trade aims to make the coffee industry more fair and sustainable by creating direct, long-term relationships between farmers and roasters, ensuring fair pay, high quality, and transparency in coffee production​.

Some key points about direct trade:

1. Fairer Pay for Farmers: Farmers often earn more through direct trade because they don't have to share profits with intermediaries. This can make a big difference in their income and ability to invest in their farms​.
2. Transparency: Direct trade promotes openness about how coffee is grown and processed. This transparency helps build trust and ensures that both sides know exactly what they're getting​.
3. Focus on Quality: Roasters and farmers work closely together to ensure the coffee is top-notch. Most roasters are usually willing to pay extra for higher quality, which encourages farmers to keep improving their crops​.

Basically, direct trade in coffee is all about roasters building direct relationships with coffee farmers or cooperatives, cutting out the middlemen like importers and exporters. This approach allows them to negotiate prices, quality standards, and other terms directly.

Pour-over methods, such as the Hario V60, Kalita Wave, or Chemex brewers, we recommend a medium-fine grind that will yield a brew time of between 3-4 minutes.
Immersion brew methods, such as a French press or Clever brewer, start with a grind that’s just a touch coarser than what you would use for a pour-over.
For an Aeropress, use a grind that’s a little finer than a pour-over grind.
For espresso, you’ll need to grind very fine

Coffee gets state and loosses freshness when exposed to air.

Once opened, we recommend consuming coffee within 6 weeks of opening the bag, or within 2 months for whole beans.